Innovation and new technologies are changing the way we plan, travel, and experience our trips. As a business traveler, it is ideal to stay up to date on the latest travel technology trends which may bring you heightened experiences in business travel.
But how will more recent technological advances impact the travel industry? How can new technologies including big data, artificial intelligence, and digital platforms be harnessed to boost growth and improve the customer experience?
RFID or Radio Frequency Identification is a form of wireless communication that can be used to track objects equipped with an RFL embedded chip. IATA recommends the use of RFID technology for baggage tracking, which provides airlines with real-time baggage information that allows airlines to track their bag efficiently through all airport processes.
A smart device is an electronic device that is usually connected to other devices or networks via other wireless protocols that can, to some extent, interact and operate autonomously. These tools can be used by travel industry players such as hotels to optimize the guest experience and streamline operations.
KTDI provides a frictionless travel experience for passengers while allowing them to have greater control over their personal data. The identity data is usually stored on a chip on a passenger’s passport which is instead securely stored and encrypted on their mobile devices. Using biometrics, the data is checked at every leg of the journey until arrival at the destination, without the need for a physical passport.